Technical Support

Support Overview

• FAQs
  • Calibration Verification / Linearity
  • Data Analysis
  • VALIDATE^® Product
  • Peer Group Setup
• Case Studies
  • Case Study 1
  • Case Study 2
  • Case Study 3
  • Case Study 4
• Tech Bulletins
• Data Submission
• Customer Feedback

Technical Service Bulletins

Maine Standards offers regular updates on product and activities in order to best serve the growing needs of clinical laboratories.  Our technical service bulletins are specifically designed to help you with your needs for calibration verification / linearity, reportable range validation and new instrument performance validation.

• 10-004:  Extended Expiration Dating for VALIDATE^® CM2re test kit
• 10-003:   Extended Storage Temperature for VALIDATE^® test kits
• 10-002:   Introduction of VALIDATE^® test kits targeting Beckman-Coulter^® AMY7 reagent (Ref A71607)
• 10-001:   Introduction of Beckman-Coulter^® AMY7 reagent
  (Ref A71607)
• 09-007:   SP1bc Extended Dating
• 09-006:   Preparation of Calibration Verification / Linearity Test Kits Prior to Use
• 09-005:  CM2bc Extended Dating
• 09-004:  Extended Temperature
• 09-003:  TDM1vt Analyte Additions
• 09-002:  Chem 6db Extended Dating
• 08-006:  Chem 22 Extended Dating
• 08-005:  CM1ab Addition of MYO Claim
• 08-004:  CM1 Extended Dating
• 08-003:  Chem 10 ALP Recovery Notification
• 08-002:  UC 4bc AMY Range Update
• 08-001:  Chem 6bc Reduced Expiration Dating
• 07-001:  UC 4bc CALC Compatibility
• 05-006:  TDM1ab GENT/TOBRA Incompatibility
• 05-004:  UC Direct ISE Method Incompatibility
• 05-003:  UC 2bc CALC Reagent Incompatibility
• 05-001:  Frost-Free Freezers
• 04-003:  TDM1ri GENT/TOBRA Incompatibility

For Technical Support:

Toll-free:  800-377-9684
or 207-892-1300

Or Contact us via e-mail.

Hours:
8:30 AM to 5:00 PM,
Eastern Time, Monday
through Thursday.
8:30 AM to 4:00 PM on Friday.

For technical consultation outside of normal business hours, simply call during business hours or email us to schedule a time.