Technical Support

Support Overview

• FAQs
  • Calibration Verification / Linearity
  • Data Analysis
  • VALIDATE^® Products
  • Peer Group Setup
• Case Studies
  • Case Study 1
  • Case Study 2
  • Case Study 3
  • Case Study 4
  • Case Study 5
• Tech Bulletins
• Data Submission
• Customer Feedback

Technical Service Bulletins

Maine Standards Company offers regular updates on products and activities in order to best serve the growing needs of clinical laboratories. Our technical service bulletins are specifically designed to help you with your needs for calibration verification / linearity, reportable range validation and new instrument performance validation.

• 11-011:  Extended Expiration Dating for VALIDATE^® CM2bc test kit.
• 11-010:  Extended Storage Temperature for VALIDATE^® test kits.
• 11-009:  Extended Expiration Dating for VALIDATE^® CM2re test kit
• 11-008:  Extended Expiration Dating for VALIDATE^® UC5ro test kit
• 11-007:  Frost-Free Freezers
• 11-006:  Extended Expiration Dating for VALIDATE^® UC5ri test kit.
• 11-005:  Extended Storage Temperature for VALIDATE^® test kits.
• 11-003:  Possible uric acid nonlinearity for VALIDATE^®GC1ro test kits; discontinue use of GC1ro for uric acid calibration verification / linearity testing.


• 11-002:  Extended Expiration Dating for VALIDATE^® UC5bcc test kit.
• 11-001:  Possible calcium nonlinearity for VALIDATE^® Chem 20bc and Chem 20sd test kits; discontinue use and discard specified lots.


• 10-008:  Extended Expiration Dating for VALIDATE^® CM2re test kit
• 10-006:  Extended Storage Temperature for VALIDATE^® test kits
• 10-002:   Introduction of VALIDATE^® test kits targeting Beckman-Coulter^® AMY7 reagent (Ref A71607)
• 10-001:   Introduction of Beckman-Coulter^® AMY7 reagent
  (Ref A71607)
• 07-001:  UC 4bc CALC Compatibility
• 05-006:  TDM1ab GENT/TOBRA Incompatibility
• 05-004:  UC Direct ISE Method Incompatibility
• 05-001:  Frost-Free Freezers
• 04-003:  TDM1ri GENT/TOBRA Incompatibility

For Technical Support:

Contact us via email

Hours:
8:30 AM to 5:00 PM,
Eastern Time, Monday
through Thursday.
8:30 AM to 4:00 PM on Friday.

For technical consultation outside of normal business hours, simply call during business hours or email us to schedule a time.