Technical Support

Support Overview

• FAQs
  • Calibration Verification / Linearity
  • Data Analysis
  • VALIDATE^® Product
  • Peer Group Setup
• Case Studies
  • Case Study 1
  • Case Study 2
  • Case Study 3
  • Case Study 4
• Tech Bulletins
• Data Submission
• Customer Feedback

Data Submission

Data can be submitted from MSDRx^®, via email, fax, or mail.

To submit data using the MSDRx^® software, simply download the program and follow the instructions in the HELP file.

For submissions via email, fax or mail, download our Data Submission Form and save this blank form on your computer for re-use.  When ready to submit data, fill in all information and data where required (instructions for completing the Data Submission Form).  Then save the file using the "Save as" menu item.  Use a unique file name that will identify the product used and the date of testing.  Then send us the completed Data Submission Form(s) by email, fax or mail.

Email:
Email your completed Data Submission Form(s) as attachments to:  datareduction@mainestandards.com.

Fax:
Fax your completed Data Submission Form(s) to:

(207) 892-2266
Attn:  Data Reduction Department

U.S. Mail:
Mail your completed Data Submission Form(s) to:

Maine Standards Company
Attn:  Data Reduction Department
765 Roosevelt Trail
Windham, ME  04062-5365

The Data Reduction Department will send you an email or fax confirmation of receipt of your data.  Your completed reports will be returned within 5 business days.

For Technical Support:

Toll-free:  800-377-9684
or 207-892-1300

Or Contact us via e-mail.

 

Hours:
8:30 AM to 5:00 PM,
Eastern Time, Monday
through Thursday.
8:30 AM to 4:00 PM on Friday.

 

For technical consultation outside of normal business hours, simply call during business hours or email us to schedule a time.